To reduce or remove unnecessary stress, employers can:  

• ensure the confidence and competence of employees is not eroded; 
• provide a consistent approach to management; 
• make sure there is a good two-way communication system; 
• provide well-defined tasks with clear responsibilities; 
• provide relief if the job is very monotonous or boring; 
• set challenging but achievable targets; 
• use flexible work schedules that are planned and agreed; 
• ensure that people are treated fairly and without bullying or harassment; and 
• provide positive feedback when appropriate. 

In Queensland, Part 3 of the Health Act 1937 requires certain diseases to be notified to the Chief Health Officer Queensland Health. Notifiable diseases include hepatitis A, hepatitis B, hepatitis C and human immunodeficiency virus (HIV).  

The Health Department is responsible for initiating the control procedures for infectious diseases. Policies on HIV/AIDS infection are developed by the WA Task Force on which Workplace Health and Safety Queensland.  

Health care workers infected with a blood borne virus such as HIV, hepatitis B or hepatitis C should be assessed in consultation with their treating medical practitioner to assess that they are capable of performing their tasks adequately and to the accepted professional standards. HIV positive health care workers should not perform any procedure where there is a risk of HIV transmission. Health care workers should not perform exposure-prone procedures, where there is established evidence of a risk of transmission of infection from health care worker to patient.  
 

  

Safety Sense Certificate  

Now try the self assessment questions. There are 16 questions and if you get 12 or more correct you can receive a Safety Sense Certificate, Community Services Industry, issued by the Department of Employment, Training and Industrial Relations.  

Self Assessment Questions  

You have worked through a variety of information about occupational safety and health in the Community Services Industry. The knowledge you have gained will help you as a work placement or work experience student, and will prepare you for becoming an employee.  

As you work through the questions, you must think of yourself as an employee to answer them correctly.  

The questions are in a True/False format. You should indicate your answer to each question by clicking on the circle next to the option you select. When you have answered all questions, click the 'Submit Your Answers' button at the end of the test. Your answers will then be assessed and your result displayed. If you answer at least 75% of the questions correctly you can receive an on-line certificate which can be printed and retained to show you have completed this Community Services Industry component of Safety Sense.