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Personal Security and Violence at Work 

In the food industry, because you deal directly with the public, you may be at risk of violence either from dissatisfied customers, or criminal activity. 

Things you can do to minimise the risk. 

  • Follow company guidelines for dealing with a dissatisfied customer.
  • Follow company guidelines for dealing with a theft.
  • Open the cash drawer only when necessary.
  • Always count cash in a secure room.
  • When going to the bank, always tell someone when you expect to return.
  • Ask your employer to improve visibility in the cash register area.
  • Ask your employer to reduce background noise. 
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This page was last updated on 5 October, 2001
Queensland Department of Industrial Relations